When this writer checked into the 428-room Boston Seaport Hotel, one of the first things the clerk went out of her way to tell me was that there was no tipping at the hotel. I figured I'd heard her wrong, so I asked her to repeat it. She smiled. The craziest part is when she told me it's not a new thing - the hotel has had a no tipping policy since it opened in 1998.
Fifteen years ago, it put its then 260 employees through 35,000 hours of training on all aspects of guest service, from...
The fountains of Granary Square put on a show for St George’s Day.
Three children have been found dead in New Malden. A woman has been arrested on suspicion of murder.
A murder investigation opens in Roehampton following the death of a man.
And a man was stabbed to death in a Mortlake tapas restaurant.
Could Boris resign as Mayor to run for parliament?
The axing of 125 jobs at Kew Gardens would break the law, claims union.
Postal nightmare in north-west London.
The NIMBY threat to...